Help Guide
Getting started
Overview
User Onboarding
Main Features
UI & Account Management
Consent & Privacy Management
Notifications & Security
Maintenance & Updates
Performance & Reports
Troubleshooting & FAQs
Help & Support
ConsentBit User Help Guide

ConsentBit User Help Guide

Introduction

Welcome to ConsentBit, your one-stop solution for cookie consent compliance with privacy regulations like GDPR and CCPA on your Webflow site. This quick guide will help you get started, explain the major features, and answer any questions you might have along the way. Whether you're new to cookie consent management or an experienced user, this guide provides step-by-step instructions to help you use ConsentBit effectively.

Table of Contents

  1. Overview
  2. User Onboarding
  3. Main Features
  4. UI & Account Management
  5. Consent & Privacy Management
  6. Notifications & Security
  7. Maintenance & Updates
  8. Performance & Reports
  9. Troubleshooting & FAQs
  10. Help & Support

1. Overview

ConsentBit is a Webflow-based Cookie Consent Management Platform (CMP) designed to help Webflow website owners ensure compliance with global privacy laws. Whether your website needs to follow General Data Protection Regulation (GDPR) for EU visitors or California Consumer Privacy Act (CCPA) for California residents, our cookie consent app, ConsentBit, helps manage the cookie consent without any hassle.

Key Features:

  • Consent Banner Types: Choose between a GDPR Compliant banner for EU visitors or a US State Laws Compliant banner (including CCPA, CPRA, and more) to meet global privacy laws.
    • Simple Configuration: Use a simple banner with just Accept and Reject buttons which is ideal for straightforward setups that don’t require detailed consent management
  • Advanced Configuration: Choose between a GDPR-Compliant Banner or a US State Laws-Compliant Banner, offering detailed, category-based consent options to meet stricter privacy regulations.
  • Automatic Script Blocking: Automatically blocks non-essential cookies and scripts from running until the user provides consent, ensuring compliance with global privacy regulations.
  • Banner Customization: Modify the appearance of the banner to match your brand’s design using an easy-to-use and intuitive customization tab.
  • Consent Management: Tracks user consent preferences and makes sure to turn scripts on accordingly. 
  • Multi-Language Support: Available in languages including English and Spanish to ensure worldwide accessibility.
  • Export Consent Data: In the General Settings section of both the Simple and Advanced configuration tabs, you’ll find an Export CSV button that allows you to download all consent data collected from users.

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2. User Onboarding: Setup, Permissions, and Privacy Settings

Getting Started with ConsentBit:

The onboarding process is quite simple and involves integrating the app with your Webflow site. The setup process is as follows:

  1. Install the App: Go to the Webflow Marketplace, search for ConsentBit, and upon installation, you’ll be prompted with a Webflow authentication screen where you can select the site you want to install the app on. Once the site is selected and the app is installed, you can launch the app directly from the Webflow Marketplace.
  2. Choose Your Consent Banner Type: After installing the app, you’ll find two tabs in the app interface to configure your banner: Simple and Advanced Mode.
    • Simple Mode: The Simple mode is a basic cookie banner with only two buttons: "Accept" and "Reject." It’s designed for users who prefer a clean, minimal setup without complex configuration.
    • Advanced Mode: This mode offers comprehensive control and includes two types of banners custom-tailored for regional compliance. You can then carry out GDPR, CCPA, or both to whichever banner you choose:
      • GDPR: For compliance with EU data protection regulations and is fully customizable, allowing users to enable or disable specific consent categories like Necessary, Analytics, Marketing, Personalization, etc.
      • CCPA: For compliance with California privacy laws and includes options tailored to CCPA regulations, such as “Do Not Sell My Personal Information,” and provides users with clear control over data sharing preferences.
    • Confirm Your Selection: Once selected, click "Confirm" to add the corresponding script to the head section of your Webflow website.
  3. Advanced Mode for Full Control:
    • For those that would like more control, you can switch to Advanced Mode. Here you will be provided with a list of all the scripts that have been entered into your Webflow <head> as analyzed by ConsentBit. 
    • Turn all your scripts into one of four categories, which are Essential, Marketing, Personalization, or Analytics under Scripts Tab.

3. Main Features: Key Features and How They Work

Getting Started with ConsentBit:

ConsentBit offers several features to help you customize the experience for your visitors and ensure compliance with privacy laws and regulations.

1. Banner Customization

Consent Types:
  1. Banner Animations & Behavior
    • Banner Animation: Add animations to the banner in both Simple and Advanced sections, controlling how it appears on your site.
    • Set Easing for Banner Appearance: Adjust easing settings to smoothen the animation of your banner for a better user experience.
    • Reset Interactions: Users can reset the banner’s initial interactions at any time by toggling the Reset Interaction option for added flexibility.
  2. Automatic Script Management
    • Automatic Script Addition: After consent is provided, scripts are automatically added to the Webflow section, streamlining the setup process.
    • Cookie Expiration Time: Set cookie expiration times by specifying the desired duration in the Expires input box, ensuring compliance with privacy regulations and user preferences.
  1. Choose Banner Type: Users can select from Simple, GDPR, or CCPA banners based on your compliance needs.
  2. Advanced Customization: In Advanced Mode, use the Customization Tab to style your banner and match your site’s design preferences.
  3. Consent-Based Banner Display: The banner appears on the website according to the selected consent type, ensuring that privacy requirements are met before any tracking scripts are executed.
  4. Two Configuration Modes: Simple & Advanced:
    • Simple Mode: A basic banner with only Accept and Reject buttons.
    • Advanced Mode: Full control of the following categorization of scripts:
      • Essential: Scripts required for website functionality.
      • Marketing: Advertising and promotional scripts.
      • Personalization: Scripts for user preferences.
      • Analytics: Scripts for tracking user behavior.
    • Custom Toggle Buttons: In Advanced Mode, the use of custom toggle buttons allows users more control of consent.
    • Disable Scroll Option: This disables page scroll until the user has done with the consent choice. It ensures that the user must interact with the cookie consent banner before they can scroll through the rest of the page’s content.
  5. Script Scanning and Categorization:
    • Script Detection: The app can automatically detect all scripts present in the Webflow <head> section.
    • Categorization: After scanning, scripts will show in the Scripts Tab. You can toggle the categories for each relevant script between Essential, Marketing, Personalization, or Analytics.
    • Script Dismissal: There is also a feature that allows you to dismiss scripts that do not require cookie consent, ensuring that only the relevant scripts are active based on user consent.
  1. Consent Management for GDPR & CCPA:
    • ConsentBit allows you to choose if you want your banner to be compliant with either GDPR, CCPA, or both. Once a user makes their selections, ConsentBit updates the scripts to block them or activate them.
  2. Automatic Script Blocking & Activation:
    • Blocking by Default: For GDPR compliance, all scripts that require cookie consent are blocked at the loading time by default, ensuring that no non-essential scripts are executed before user consent is obtained.
    • CCPA, however, follows a distinct opt-out model. Scripts are not blocked by default; instead, users are given clear options to opt out or limit data sharing if they choose, allowing data collection unless a user exercises their rights.Activation on Consent: Scripts will be activated only after the user provides consent for the corresponding category.
  3. Language Support:
    • ConsentBit provides multi-language support, ensuring that users worldwide can interact with the app in their preferred language.

4. UI & Account Management

User Interface (UI):

The ConsentBit interface should be simple and clean in layout. The key sections include:

  1. Banner Setting Configurations: Here you select and configure a consent banner, choosing between Simple and Advanced
  2. General Settings: In the General Settings, users can customize options such as language selection, banner animations, consent categories, scroll disabling, and more.
  3. Scripts: Under the Scripts Tab, all scripts are scanned and displayed. Users can then categorize each script into the appropriate sections, such as Essential, Marketing, Personalization, or Analytics.
  4. Customization Tab: In the Customization Tab, users can easily change/modify the appearance of the installation by adjusting the fonts, text, color, banner alignment, and button styles to match the look and feel of the project.

5. Consent & Privacy Management

Consent Requests & Data Processing:

Once a visitor enters your site, the following consent option is made available:

  1. Accept All Cookies: User consents to all cookies.
  2. Reject Non-Essential Cookies: In Simple Mode, the user rejects non-essential cookies. 
  3. Customize Preferences: In Advanced Mode, the user may change consent by category (e.g., Accept/Reject for Analytics, Marketing, etc.).

Data Capture:

Once the user makes a choice, ConsentBit:

  • Captures consent information, which categories have been accepted or rejected.
  • Transfers it to a safe server for storage and compliance tracing.
  • Stops or executes scripts in accordance with the user's inclinations.

Data Server-Side Storage and Consent Logging

Consent data stored in a secure manner and complies with the privacy laws:

Data Stored:

  • IP Address (hashed or anonymized for GDPR compliance)
  • Consent Preferences
  • Timestamp of Consent
  • Privacy Policy Version

This data acts as evidence of compliance during audits or at the user's request for their consent history.

6. Notifications & Security

Security Features:

  • Data Encryption: Every consent data entry shall be encrypted to the utmost confidentiality.
  • IP Anonymization: The IP address of a user has been anonymized before being stored to comply with GDPR rules.
  • Prevention of Unauthorized Script Injection: The script will not work unless consent is already in place. 

7. Maintenance & Updates

ConsentBit is regularly updated to ensure compatibility with Webflow and evolving privacy regulations. These updates are performed automatically, but you might want to check the Changelog section within your dashboard now and then for new features or improvements.

8. Performance & Reports

Consent Data Export:

You can export consent data in PDF format for auditing purposes or for verification of compliance.

9. Troubleshooting & FAQs

Frequently Asked Questions:

What is website scanning, and how does it work?

Website scanning scans all scripts in your Webflow <head> into categories for the privacy compliance process. 

What is automatic script blocking?

All non-essential scripts (analytics and marketing tools) are blocked automatically until user consent.

Which third-party cookies are blocked?

All non-essential third-party cookies and scripts, including popular ones like Google Analytics, Facebook Pixels, and Hotjar are blocked until consent is given by a user. This includes any script configured to be blocked in the backend, ensuring that your website complies with privacy regulations. The blocking is not limited to these services and extends to any third-party scripts that may collect personal data or track user behavior.

What is geotargeting?

Geotargeting allows you to customize the consent banners based on the location of the visitor. For example, EU users will see a GDPR banner, while California users will see a CCPA banner.

10. Help & Support

Where to Get Help:

The ConsentBit interface should be simple and clean in layout. The key sections include:

  • Landing Page: Visit our landing page for guides, FAQs, and other resources.
  • Email Support: Write to our support team at support@consentbit.com for personalized assistance. 

If you have any further questions, feel free to reach out to our support team, and we’ll be happy to help. Thank you for choosing ConsentBit for your website’s cookie consent management.

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